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[ANNOUNCEMENT] Mind HK Appoints Its First Acting Chief Development Officer, Charlotte Tottenham

07/09/2023
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We are excited to announce the appointment of Ms. Charlotte Tottenham as Mind HK’s first-ever Acting Chief Development Officer (CDO), effective immediately. 

Charlotte’s appointment comes at a formative time as Mind HK enters its sixth year of operation and experiences exponential growth, expanding its programmes and reach. 

Charlotte brings a wealth of experience in leading developmental strategies and fostering partnerships locally in Hong Kong and internationally. Her prior experience in journalism, social enterprise, and charity sectors, coupled with her dedication to improving mental health awareness and support, make her an ideal fit to navigate this new role.

“As Acting CDO, Charlotte will play a pivotal role in aligning our development efforts with our strategic goals, fostering partnerships, and spearheading fundraising initiatives to support our mission. Her expertise will be invaluable as we continue to strive to ensure no one in Hong Kong has to face a mental health problem alone.” – Dr. Candice Powell, CEO, Mind HK 

“Since moving to Hong Kong four years ago, I have watched Mind HK’s pioneering work. In six years, the charity has created a rigorous evidence base and changed the conversation on mental health. I believe that our mental health is our health; how we are feeling underpins and influences every aspect of our lives. There is still a huge amount of stigma surrounding our mental health, and we have a long way to go in improving access to care. I love that Mind HK is working hard to change that. I am enormously proud to be joining such a dedicated and accomplished team and can’t wait to see what we can achieve together.” – Charlotte Tottenham, Acting CDO, Mind HK  

Supporting the mental health of all cannot be done by just Mind HK; it is a collaborative task requiring stakeholders from varying sectors to work in tandem. With over 200 partnerships under our belt and “collaboration” being a core value at Mind HK, we look forward to expanding and developing many new and existing partnerships across Hong Kong and beyond. 

We are delighted to welcome Charlotte Tottenham to our team. We are confident that under her able leadership, our development initiatives will further advance our mission.

Charlotte can be contacted at [email protected] 

 

About Mind HK

Mind HK (Mind Mental Health Hong Kong Limited) is a S88 registered charity (91/16471), launched in 2017. Our aim is to ensure no one in Hong Kong has to face a mental health problem alone. Through resources, training, and outreach campaigns and programmes, we work tirelessly to educate about mental health and remove the associated stigma, aiming to achieve optimal mental health for everyone in Hong Kong. As we continue to collaborate and research, we are steadfast in our support for Hong Kong in becoming a global leader and regional model for public mental health.

 

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What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more! 

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

[ANNOUNCEMENT] Mind HK Appoints Its First Acting Chief Development Officer, Charlotte Tottenham

We are excited to announce the appointment of Ms. Charlotte Tottenham as Mind HK’s first-ever Acting Chief Development Officer (CDO), effective immediately. 

Charlotte's appointment comes at a formative time as Mind HK enters its sixth year of operation and experiences exponential growth, expanding its programmes and reach. 

Charlotte brings a wealth of experience in leading developmental strategies and fostering partnerships locally in Hong Kong and internationally. Her prior experience in journalism, social enterprise, and charity sectors, coupled with her dedication to improving mental health awareness and support, make her an ideal fit to navigate this new role.

“As Acting CDO, Charlotte will play a pivotal role in aligning our development efforts with our strategic goals, fostering partnerships, and spearheading fundraising initiatives to support our mission. Her expertise will be invaluable as we continue to strive to ensure no one in Hong Kong has to face a mental health problem alone.” - Dr. Candice Powell, CEO, Mind HK 

“Since moving to Hong Kong four years ago, I have watched Mind HK’s pioneering work. In six years, the charity has created a rigorous evidence base and changed the conversation on mental health. I believe that our mental health is our health; how we are feeling underpins and influences every aspect of our lives. There is still a huge amount of stigma surrounding our mental health, and we have a long way to go in improving access to care. I love that Mind HK is working hard to change that. I am enormously proud to be joining such a dedicated and accomplished team and can’t wait to see what we can achieve together.” - Charlotte Tottenham, Acting CDO, Mind HK  

Supporting the mental health of all cannot be done by just Mind HK; it is a collaborative task requiring stakeholders from varying sectors to work in tandem. With over 200 partnerships under our belt and “collaboration” being a core value at Mind HK, we look forward to expanding and developing many new and existing partnerships across Hong Kong and beyond. 

We are delighted to welcome Charlotte Tottenham to our team. We are confident that under her able leadership, our development initiatives will further advance our mission.

Charlotte can be contacted at [email protected] 

 

About Mind HK

Mind HK (Mind Mental Health Hong Kong Limited) is a S88 registered charity (91/16471), launched in 2017. Our aim is to ensure no one in Hong Kong has to face a mental health problem alone. Through resources, training, and outreach campaigns and programmes, we work tirelessly to educate about mental health and remove the associated stigma, aiming to achieve optimal mental health for everyone in Hong Kong. As we continue to collaborate and research, we are steadfast in our support for Hong Kong in becoming a global leader and regional model for public mental health.