Natasha

Mind HK Ambassador

Natasha’s story

Natasha, Mind HK Ambassador
Mental Health Advocate, Expat


Where/what has been important to you in your mental health journey? Why?

London. My mental health recovery officially began there, when I was essentially coerced into receiving treatment — I wanted to make my family and friends feel better rather than help myself. 

While I was in treatment, I was given the opportunity to move to Hong Kong, which I took as my sign to restart and reset my life. My last few years in the United Kingdom were small and dark, but after moving, my eyes were opened to how much there is out there to fight for.

The second place is the Tsim Sha Tsui promenade. I first lived in Hung Hom and would go on daily walks along it simply to take in the magnificent skyline — no matter how many times I see it, I’m reminded that I can keep going.

How has mental health affected your day to day life? 

Most of the time I think my day-to-day life is pretty “normal” — I can get up, shower, focus on work, talk to friends and go out. All while genuinely enjoying myself. 

Other times — thankfully these have become much fewer and further in between, since I’ve learnt to trust myself in talking openly about my thoughts and feelings — the prospect of getting out of bed, or the sofa, is too much. I don’t want to put on my happy face and pretend everything is fine and that I’m not wracked with anxiety or that everyone is watching and judging me. However, I have learnt to take the bad times in my stride. I know that they will pass, and they do not define me or what I can do. Knowing this helps me pick myself up the next day and try again.

How would you describe yourself? What are your labels?

A Giver – All I try to do is help those who need it, especially animals. When in the United Kingdom, I volunteered for a wildlife charity as well as several dog rescue organisations. I do the same here in Hong Kong. This does mean that I have a tendency to feel disappointed in myself when I don’t have more than 24 hours in a day to volunteer, or a big enough home to adopt all the dogs and cats that need love!

Enthusiastic – If I’m tasked with doing something, you can be guaranteed I will do it 120% and deliver it with sparkles and bows way earlier than needed!

Living with Anorexia Nervosa – Probably the least interesting thing about me is my phobic aversion to pasta.

Long distance daughter and sister – Living on the other side of the world to my family, and not being able to go visit them since 2019, has been much harder than expected. It’s made me learn to appreciate my family so much more than I used to!

What would you tell someone who is going through something similar to what you have experienced? 

You will be okay! It doesn’t feel like it now, and it may not feel like it tomorrow, but just keep holding out that little longer and I promise things will get better. I always tell myself the longest day is only 24 hours, the longest hour is only 60 minutes, and the longest minute is only 60 seconds. Choose your time frame and aim for getting through that, and the next one.

Reach out to those you love and trust. They will be more understanding than you think, and all they will want to do is help you!

What are you most proud of?

The fact I am still here and, despite not being perfect. I’m thriving!







What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Natasha’s story

Natasha, Mind HK Ambassador
Mental Health Advocate, Expat


Where/what has been important to you in your mental health journey? Why?

London. My mental health recovery officially began there, when I was essentially coerced into receiving treatment — I wanted to make my family and friends feel better rather than help myself. 

While I was in treatment, I was given the opportunity to move to Hong Kong, which I took as my sign to restart and reset my life. My last few years in the United Kingdom were small and dark, but after moving, my eyes were opened to how much there is out there to fight for.

The second place is the Tsim Sha Tsui promenade. I first lived in Hung Hom and would go on daily walks along it simply to take in the magnificent skyline — no matter how many times I see it, I’m reminded that I can keep going.

How has mental health affected your day to day life? 

Most of the time I think my day-to-day life is pretty "normal" — I can get up, shower, focus on work, talk to friends and go out. All while genuinely enjoying myself. 

Other times — thankfully these have become much fewer and further in between, since I've learnt to trust myself in talking openly about my thoughts and feelings — the prospect of getting out of bed, or the sofa, is too much. I don't want to put on my happy face and pretend everything is fine and that I'm not wracked with anxiety or that everyone is watching and judging me. However, I have learnt to take the bad times in my stride. I know that they will pass, and they do not define me or what I can do. Knowing this helps me pick myself up the next day and try again.

How would you describe yourself? What are your labels?

A Giver - All I try to do is help those who need it, especially animals. When in the United Kingdom, I volunteered for a wildlife charity as well as several dog rescue organisations. I do the same here in Hong Kong. This does mean that I have a tendency to feel disappointed in myself when I don't have more than 24 hours in a day to volunteer, or a big enough home to adopt all the dogs and cats that need love!

Enthusiastic - If I'm tasked with doing something, you can be guaranteed I will do it 120% and deliver it with sparkles and bows way earlier than needed!

Living with Anorexia Nervosa - Probably the least interesting thing about me is my phobic aversion to pasta.

Long distance daughter and sister - Living on the other side of the world to my family, and not being able to go visit them since 2019, has been much harder than expected. It's made me learn to appreciate my family so much more than I used to!

What would you tell someone who is going through something similar to what you have experienced? 

You will be okay! It doesn't feel like it now, and it may not feel like it tomorrow, but just keep holding out that little longer and I promise things will get better. I always tell myself the longest day is only 24 hours, the longest hour is only 60 minutes, and the longest minute is only 60 seconds. Choose your time frame and aim for getting through that, and the next one.

Reach out to those you love and trust. They will be more understanding than you think, and all they will want to do is help you!

What are you most proud of?

The fact I am still here and, despite not being perfect. I'm thriving!