Jo

Mind HK Ambassador

Jo’s Story

Rock Climber

Where is a place/object that has been important to you in your mental health journey and/or recovery and why? 

Rock climbing is not only my safe haven, but also a place that forces me to face my struggles. Before I sought mental health help, I suddenly experienced shortness of breath, heart palpitations, severe trembling, and thoughts of death during one of my rock climbing sessions. I soon realised I was experiencing a panic attack. I could no longer derive as much joy from rock climbing as before; my interpersonal relationships also became strained. My condition deteriorated, panic attack episodes came more frequently and, eventually, the joy and satisfaction I got from rock climbing for years transformed into fear. 

I truly loved it and giving up seemed impossible for me. During one of my rock climbing sessions, I decided to learn how to fall. If I felt any discomfort, I would return to the ground, readjust and try again. Although panic attacks would appear occasionally, I had learned how to cope  and not give up because of the fear of a panic attack.  

Now that I am on my recovery journey I have regained the sense of joy when rock climbing and my excitement for life.

 

How has mental health affected your day to day life? 

Mental health problems not only impacted my physical and mental health, but also my long term wellbeing, interpersonal relationships and personal development. 

I came to the realisation that all the emotional reactivity was due to my PTSD. The most impactful experience was the  memory flashbacks, which is a common PTSD symptom. Visions related to my traumatic experiences would involuntarily appear in my mind. It would be fine one second, but once the pieces of my traumatic experiences appeared,  I would experience heart palpitations, breathing difficulty, trembling, loss of my ability to think, and tears. I also became hyper-sensitive to repetitive loud sounds and was afraid to visit crowded places. 

I resorted to binge-eating as a way to ease my anxiety, but this brought even greater stress into my life. I was gaining weight, which affected my rock climbing performance. Sometimes I would plunge into my depressive emotions and did not want to do anything, rendering me unable to feel the joys of my life.

In terms of interpersonal relationships, despite the arguments with my family members being quite sparse, my emotions felt chaotic and sometimes I would say words I didn’t mean.Initially I could still work, but at later stages when my concentration and memory were negatively impacted, I had a hard time remembering my next tasks.

 

How has the stigma around mental health affected your life?

At first I did not understand mental health problems. When I was feeling depressed, I thought I was being problematic until I discovered such behaviour was ‘self-stigmatising’. When my emotions or behaviours upset my family and friends, I thought it was all my fault. I now understand that it is impossible to be happy all the time, each emotion has its own meaning.

I learned to understand myself, appreciating how I fight hard to conquer my negative emotions and panic attacks. 

 

How would you describe yourself? What are your labels?

Cool – As described by my friend. 

Genuine – My friends describe me as a genuine person. I think this is because when I am with them, I feel so comfortable that I can be myself. 

Introverted – My strength and beliefs do not originate from other people or how I socialise, instead they come from my judgement of the world and myself. 

 

What gave you hope during your recovery? 

Hope appears on-and-off during despair, but memories with my family and friends have kept me from giving myself up. 

I have been seeing my clinical psychologist for more than half a year. Apart from letting me cry vigorously and release my emotions, she has taught me to observe my bodily reactions and record my thoughts.

Hope is not a panacea, it won’t appear out of the blue. Instead, its occurrence depends on actions. I can feel myself improving little by little and I will always remember the confidence other people had in me, the reminders my psychologist shared with me and the moments of joy with my friends. 

 

What has your mental health journey taught you?

Facing mental health problems is similar to studying. Your effort doesn’t always equate to your results. I have learned to reflect on whether the method I am adopting is useful and what changes can be made. 

I have learned not to invalidate my emotions, no matter positive or negative. Everyone needs to release their emotional pain – preventing someone from having emotions is unreasonable. Learning to acknowledge my emotions has improved my self-acceptance – no matter if it’s my strength or weakness, it is part of me.

 

What would you tell someone who is going through something similar to what you have experienced? 

I wish every suffering soul will find their inner peace.

If others are indifferent to your struggles, it is not your fault. Having faced emotional struggles, I don’t want to give false hope. However, allow yourself to live in the world you love. Cry whenever you want, laugh whenever you feel like it. You are the one in control of your life. 









What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Jo’s Story

Rock Climber

Where is a place/object that has been important to you in your mental health journey and/or recovery and why? 

Rock climbing is not only my safe haven, but also a place that forces me to face my struggles. Before I sought mental health help, I suddenly experienced shortness of breath, heart palpitations, severe trembling, and thoughts of death during one of my rock climbing sessions. I soon realised I was experiencing a panic attack. I could no longer derive as much joy from rock climbing as before; my interpersonal relationships also became strained. My condition deteriorated, panic attack episodes came more frequently and, eventually, the joy and satisfaction I got from rock climbing for years transformed into fear. 

I truly loved it and giving up seemed impossible for me. During one of my rock climbing sessions, I decided to learn how to fall. If I felt any discomfort, I would return to the ground, readjust and try again. Although panic attacks would appear occasionally, I had learned how to cope  and not give up because of the fear of a panic attack.  

Now that I am on my recovery journey I have regained the sense of joy when rock climbing and my excitement for life.

 

How has mental health affected your day to day life? 

Mental health problems not only impacted my physical and mental health, but also my long term wellbeing, interpersonal relationships and personal development. 

I came to the realisation that all the emotional reactivity was due to my PTSD. The most impactful experience was the  memory flashbacks, which is a common PTSD symptom. Visions related to my traumatic experiences would involuntarily appear in my mind. It would be fine one second, but once the pieces of my traumatic experiences appeared,  I would experience heart palpitations, breathing difficulty, trembling, loss of my ability to think, and tears. I also became hyper-sensitive to repetitive loud sounds and was afraid to visit crowded places. 

I resorted to binge-eating as a way to ease my anxiety, but this brought even greater stress into my life. I was gaining weight, which affected my rock climbing performance. Sometimes I would plunge into my depressive emotions and did not want to do anything, rendering me unable to feel the joys of my life.

In terms of interpersonal relationships, despite the arguments with my family members being quite sparse, my emotions felt chaotic and sometimes I would say words I didn't mean.Initially I could still work, but at later stages when my concentration and memory were negatively impacted, I had a hard time remembering my next tasks.

 

How has the stigma around mental health affected your life?

At first I did not understand mental health problems. When I was feeling depressed, I thought I was being problematic until I discovered such behaviour was ‘self-stigmatising’. When my emotions or behaviours upset my family and friends, I thought it was all my fault. I now understand that it is impossible to be happy all the time, each emotion has its own meaning.

I learned to understand myself, appreciating how I fight hard to conquer my negative emotions and panic attacks. 

 

How would you describe yourself? What are your labels?

Cool - As described by my friend. 

Genuine - My friends describe me as a genuine person. I think this is because when I am with them, I feel so comfortable that I can be myself. 

Introverted - My strength and beliefs do not originate from other people or how I socialise, instead they come from my judgement of the world and myself. 

 

What gave you hope during your recovery? 

Hope appears on-and-off during despair, but memories with my family and friends have kept me from giving myself up. 

I have been seeing my clinical psychologist for more than half a year. Apart from letting me cry vigorously and release my emotions, she has taught me to observe my bodily reactions and record my thoughts.

Hope is not a panacea, it won’t appear out of the blue. Instead, its occurrence depends on actions. I can feel myself improving little by little and I will always remember the confidence other people had in me, the reminders my psychologist shared with me and the moments of joy with my friends. 

 

What has your mental health journey taught you?

Facing mental health problems is similar to studying. Your effort doesn’t always equate to your results. I have learned to reflect on whether the method I am adopting is useful and what changes can be made. 

I have learned not to invalidate my emotions, no matter positive or negative. Everyone needs to release their emotional pain - preventing someone from having emotions is unreasonable. Learning to acknowledge my emotions has improved my self-acceptance - no matter if it's my strength or weakness, it is part of me.

 

What would you tell someone who is going through something similar to what you have experienced? 

I wish every suffering soul will find their inner peace.

If others are indifferent to your struggles, it is not your fault. Having faced emotional struggles, I don’t want to give false hope. However, allow yourself to live in the world you love. Cry whenever you want, laugh whenever you feel like it. You are the one in control of your life.