Kan

Mind HK Ambassador

Kan’s Story

Retired Business woman. Mental Health advocate. Runner. Lifelong learner.

Where/what has been important to you in your mental health journey? Why? 

A church service overseas. About 10 years ago, I accompanied a colleague to a church service and I burst into tears, without reason. It was there that I realised I was experiencing an emotional breakdown. I couldn’t suppress my feelings anymore. 

 

How has mental health affected your day to day life? 

My attempt in building wealth to give my son a future caused me a lot of stress. I was “controlling” and easily irritated by anything against me. I was result-oriented and didn’t care about what other people thought. My family relationships were harmed, due to my selfish, irritated and bossy attitude. I felt low, isolated and socially withdrawn. I became cynical and criticised everything. The frown often hung on my face. Even when I smiled, I felt it was fake. Symptoms of depression and anxiety, isolation and social withdrawal often haunted me. It was dark — the world seemed gray.  Even the beautiful blue sky was gloomy in my eyes. No one else could be trusted except myself. No one understood me. 

 

How has the stigma around mental health affected your life?

I don’t think my family and friends recognised my mental health struggle. They probably didn’t know enough at the time to understand it. They took it as my way, my style, my personality. They thought I was strong enough to deal with my own problems. Eventually, I felt that they kept their distance from me. 

The stigma around mental health made me unwilling to share my true feelings, my depression, and my anxiety with family and friends. I was afraid of being seen as weak or a failure. Years later, after getting divorced, I felt more isolated and socially withdrawn. It was a dark time.

 

How would you describe yourself? What are your labels?

  1. Supportive mum – I am now a good listener.  
  2. Empathetic – I have more empathy and am willing to support others emotionally.  
  3. Positive – We can’t change the world, but we can change our perspective. As long as we are alive, everything is possible.

 

What gave you hope during your recovery?

The death of my dad made me rethink the meaning of life. I knew it was time to make a change. I started searching for answers to better understand what was wrong with me. I read many different types of books about life. It widened my understanding of human nature, and most importantly, about myself. 

 

Tell us about your life now

My career, my wealth, and my personality are not what defines me — my growth defines my identity.  








What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Kan’s Story

Retired Business woman. Mental Health advocate. Runner. Lifelong learner.

Where/what has been important to you in your mental health journey? Why? 

A church service overseas. About 10 years ago, I accompanied a colleague to a church service and I burst into tears, without reason. It was there that I realised I was experiencing an emotional breakdown. I couldn’t suppress my feelings anymore. 

 

How has mental health affected your day to day life? 

My attempt in building wealth to give my son a future caused me a lot of stress. I was “controlling” and easily irritated by anything against me. I was result-oriented and didn’t care about what other people thought. My family relationships were harmed, due to my selfish, irritated and bossy attitude. I felt low, isolated and socially withdrawn. I became cynical and criticised everything. The frown often hung on my face. Even when I smiled, I felt it was fake. Symptoms of depression and anxiety, isolation and social withdrawal often haunted me. It was dark — the world seemed gray.  Even the beautiful blue sky was gloomy in my eyes. No one else could be trusted except myself. No one understood me. 

 

How has the stigma around mental health affected your life?

I don’t think my family and friends recognised my mental health struggle. They probably didn’t know enough at the time to understand it. They took it as my way, my style, my personality. They thought I was strong enough to deal with my own problems. Eventually, I felt that they kept their distance from me. 

The stigma around mental health made me unwilling to share my true feelings, my depression, and my anxiety with family and friends. I was afraid of being seen as weak or a failure. Years later, after getting divorced, I felt more isolated and socially withdrawn. It was a dark time.

 

How would you describe yourself? What are your labels?

  1. Supportive mum – I am now a good listener.  
  2. Empathetic – I have more empathy and am willing to support others emotionally.  
  3. Positive – We can’t change the world, but we can change our perspective. As long as we are alive, everything is possible.

 

What gave you hope during your recovery?

The death of my dad made me rethink the meaning of life. I knew it was time to make a change. I started searching for answers to better understand what was wrong with me. I read many different types of books about life. It widened my understanding of human nature, and most importantly, about myself. 

 

Tell us about your life now

My career, my wealth, and my personality are not what defines me — my growth defines my identity.