Nikki

Mind HK Ambassador

Nikki’s story

Nikki, Mind HK Ambassador
Corporate executive working in diversity, inclusion & belonging and charity board member 

 

Where/what has been important to you in your mental health journey? Why?

Family court. I came out of there feeling completely alone and rejected. The Court offered no support or resolution. I was alone. No family. No friends. I don’t know how I got from Wan Chai to the Star Ferry. I was in tears and broken. Sitting and watching the familiar green and white boat travel back and forth across the beautiful harbour. Reliable. Consistent. I wanted to find that again. I boarded the ferry and walked back to my office in ICC. I called my manager and said I needed to take time off to heal and deal with my breakdown. I found the support I needed.

How has mental health affected your day to day life?

Some days it was hard to go on, to find the motivation. I now have a self-care and resilience practice to manage my mental health and well-being every day. I tell people that everyone has mental health; no one is exempt here. We all have to manage this and sometimes we need more space or support.

How has the stigma around mental health affected your life? 

The stigma for me was more self imposed. I didn’t want to be broken, weak, or incapable. The pressure I put on myself to fight and right the wrongs done to me did as much damage than any other source. It’s ok not to be ok.

How would you describe yourself? What are your labels?

1. A good muma: I have my daughters back in everything.
2. Kind: I try to lead with kindness and it is a quality I try to value always in others.
3. Resilient: I will bounce back someway and somehow.
4. Social: I get energy being around other people.
5. Brave: I have survived. I have been diagnosed with depression and anxiety.

What gave you hope during your recovery?

Having counselling sessions with a psychologist, taking anti-anxiety medication and sleep medication from a psychiatrist, and practicing specific exercises to help with the trauma I experienced. I have a Self-Care and Resilience Wheel tool to keep my life in balance and I volunteer to help others.

Tell us about your life now

Every day is another day in recovery. I am grateful for what I have and where I am from. I am clear about my own purpose and values in life. I know that I have to practice self-care, and to use a travel analogy, put on my own oxygen mask before I’m able to help others. I demonstrate care to others by actively, sharing my experiences and breaking the stigma so we can be authentic around each other.

What would you tell someone who is going through something similar to what you have experienced? 

It’s okay not to be okay and reach out for help to make the changes that you need to get better.

 

What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Nikki’s story

Nikki, Mind HK Ambassador
Corporate executive working in diversity, inclusion & belonging and charity board member 

 

Where/what has been important to you in your mental health journey? Why?

Family court. I came out of there feeling completely alone and rejected. The Court offered no support or resolution. I was alone. No family. No friends. I don’t know how I got from Wan Chai to the Star Ferry. I was in tears and broken. Sitting and watching the familiar green and white boat travel back and forth across the beautiful harbour. Reliable. Consistent. I wanted to find that again. I boarded the ferry and walked back to my office in ICC. I called my manager and said I needed to take time off to heal and deal with my breakdown. I found the support I needed.

How has mental health affected your day to day life?

Some days it was hard to go on, to find the motivation. I now have a self-care and resilience practice to manage my mental health and well-being every day. I tell people that everyone has mental health; no one is exempt here. We all have to manage this and sometimes we need more space or support.

How has the stigma around mental health affected your life? 

The stigma for me was more self imposed. I didn’t want to be broken, weak, or incapable. The pressure I put on myself to fight and right the wrongs done to me did as much damage than any other source. It’s ok not to be ok.

How would you describe yourself? What are your labels?

1. A good muma: I have my daughters back in everything.
2. Kind: I try to lead with kindness and it is a quality I try to value always in others.
3. Resilient: I will bounce back someway and somehow.
4. Social: I get energy being around other people.
5. Brave: I have survived. I have been diagnosed with depression and anxiety.

What gave you hope during your recovery?

Having counselling sessions with a psychologist, taking anti-anxiety medication and sleep medication from a psychiatrist, and practicing specific exercises to help with the trauma I experienced. I have a Self-Care and Resilience Wheel tool to keep my life in balance and I volunteer to help others.

Tell us about your life now

Every day is another day in recovery. I am grateful for what I have and where I am from. I am clear about my own purpose and values in life. I know that I have to practice self-care, and to use a travel analogy, put on my own oxygen mask before I’m able to help others. I demonstrate care to others by actively, sharing my experiences and breaking the stigma so we can be authentic around each other.

What would you tell someone who is going through something similar to what you have experienced? 

It’s okay not to be okay and reach out for help to make the changes that you need to get better.