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A crisis is any situation where you feel that you need urgent help.

In a crisis, it may feel as though you have nowhere to turn. You may be struggling to cope with overwhelming negative thoughts and feelings, you may be having thoughts about hurting yourself or someone else, or you may have seriously hurt yourself in some way.

 

Although reaching out for support may feel like the last thing you want to do, talking to someone about how you are feeling can help you to see beyond these thoughts, feelings or experiences and get you the help that you need to feel better.

What to do in a crisis

If you feel able to

You can speak to a trusted friend or family member, or a medical or mental health professional. Starting the conversation can be hard, but these people want to talk to you and help you to cope.

If you need help but it is not an emergency

You can make an appointment with your doctor or a mental health professional.

If you are feeling extremely distressed

or having suicidal thoughts: There are a number of helplines you can phone at any time to reach trained volunteers who want to help you to get the support you need.

If you think you may act on suicidal feelings

or you have seriously harmed yourself: Phone 999 or go to your nearest A&E department.

Crisis hotlines

Mental Health Support Hotline (Government run) 

24-hour emotional support hotline for general public (co-ordinates about 20 related organisations to provide comprehensive mental support services
to the public.)

24 – hour
Cantonese, English

+852 181111

Mental Health Direct (Hospital Authority)

24-hour psychiatric health consultation to assist with crisis management or emergency assistance

24 – hour
Cantonese

+852 2466 7350

Suicide prevention hotline (The Samaritans)

24-hour suicide prevention hotline and emotional support

24 – hour
Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu

+852 2896 0000

Emotional support hotline (The Samaritans Befrienders Hong Kong)

24-hour suicide prevention hotline and emotional support

24 – hour
Cantonese

+852 2389 2222

Suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support

24 – hour
Cantonese

+852 2382 0000

24-hour Family crisis hotline (Caritas Family Crisis Support Centre)

24-hour family crisis hotline answered by social workers

24 – hour
Cantonese

+852 18288

24-hour youth hotline service (Youth Outreach)

24-hour emotional support hotline for youth

24 – hour
Cantonese

+852 9088 1023

Hotline for Carer Support

24-hour support hotline manned by professional social workers

24 – hour
Cantonese

+852 182183

Elderly suicide prevention hotline(Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for elderly

24 – hour
Cantonese

+852 2382 0881

Pride Line (Tung Wah Group of Hospitals)

Supports LGBT+ community support, providing emotional support, professional referrals, group activities and follow-up services handled by a professional social worker

24 – hour
Cantonese

+852 2217 5959

Mental Health Enquiry hotline (Baptist Oi Kwan Social Service)

Mental health information and emotional support, with enquires answered by social workers

24-hour information hotline
with Social Worker on duty:
Mon-Fri: 10am-1230pm, 2pm-5pm  Tue:7pm-9pm
Cantonese

+852 2535 4135

24-hour enquiries hotline (Social Welfare Department)

24-hour information support hotline and emotional support service during office hours

24-hour information hotline with Social Worker on duty: Mon-Fri: 9am-5pm
Sat:9am-12pm
Cantonese, English

+852 2343 2255

English emotional support hotline (The Samaritan Befrienders Hong Kong)

Provide suicide prevention and emotional support to English speakers

Mon-Fri: 6:30pm – 10pm
English

+852 2389 2223

Emotional Support Hotline (Joyful Mental Health Foundation)

Emotional support for the general public

Mon-Fri: 10am – 1pm, 2- 5pm Sat: 10am – 1pm
Cantonese

+852 2301 2303

Youth mental health consultation hotline (Baptist Oi Kwan Social Service)

Hotline answered
by social workers to conduct consultations on mental health

Mon-Fri: 10am – 5pm
Cantonese

+852 3413 1543

Youth suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for youth

2pm – 2am
Cantonese

+852 2382 0777

uTouch hotline (The Hong Kong Federation of Youth Groups)

Youth emotional support

Mon-Sat: 2pm-2am
Cantonese

+852 2777 8899

DSE hotline (The Hong Kong Federation of Youth Groups)

Emotional support and guidance services for DSE candidates

Mon-Sat: 2pm – 2am
Cantonese

+852 2777 8899

Harmony House

Crisis intervention, counselling, and referral resources for family violence victims

Woman Hotline: 24 – hour
Man Hotline: Mon – Sat: 10:00 – 18:00 ;
Mon, Wed & Fri: 19:00 – 22:00 (Excluding Public Holidays)
Children hotline: 24-hour

+852 2522 0434 (for Woman)

+852 2295 1386 (for Man)

+852 2751 8822 (for Children)

Live Life! Hotline for Elderly

Services for the elderly experiencing depression and suicidal thoughts, providing follow-up and referral services as needed

Mon-Sun: 9am – 9pm
Cantonese

+852 2382 0881 

Rainlily Sexual Violence Helpline (Rainlily)

Provide hotline services for victims of sexual abuse

Mon-Fri: 9am – 10pm 
Sat: 9am – 1pm
Cantonese, English

+852 2375 5322

Call Mira (The Zubin Foundation)

Mon-Fri: 10am – 4pm (except public holidays)

Mon-Fri: 10am – 4pm (except public holidays)
English, Urdu, and Hindi

+852 9682 3100

Teacher hotline (Education Bureau)

Emotional support hotline services for teaching staff and principals

Mon-Sun: 10am – 10pm
Cantonese

+852 2892 6600

other hotlines

Mental Health Support Hotline (Government run) 

24-hour emotional support hotline for general public (co-ordinates about 20 related organisations to provide comprehensive mental support services
to the public.)

24 – hour
Cantonese, English

+852 181111

Mental Health Direct (Hospital Authority)

24-hour psychiatric health consultation to assist with crisis management or emergency assistance

24 – hour
Cantonese

+852 2466 7350

Suicide prevention hotline (The Samaritans)

24-hour suicide prevention hotline and emotional support

24 – hour
Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu

+852 2896 0000

Emotional support hotline (The Samaritans Befrienders Hong Kong)

24-hour suicide prevention hotline and emotional support

24 – hour
Cantonese

+852 2389 2222

Suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support

24 – hour
Cantonese

+852 2382 0000

24-hour Family crisis hotline (Caritas Family Crisis Support Centre)

24-hour family crisis hotline answered by social workers

24 – hour
Cantonese

+852 18288

24-hour youth hotline service (Youth Outreach)

24-hour emotional support hotline for youth

24 – hour
Cantonese

+852 9088 1023

Hotline for Carer Support

24-hour support hotline manned by professional social workers

24 – hour
Cantonese

+852 182183

Elderly suicide prevention hotline(Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for elderly

24 – hour
Cantonese

+852 2382 0881

Pride Line (Tung Wah Group of Hospitals)

Supports LGBT+ community support, providing emotional support, professional referrals, group activities and follow-up services handled by a professional social worker

24 – hour
Cantonese

+852 2217 5959

Mental Health Enquiry hotline (Baptist Oi Kwan Social Service)

Mental health information and emotional support, with enquires answered by social workers

24-hour information hotline
with Social Worker on duty:
Mon-Fri: 10am-1230pm, 2pm-5pm  Tue:7pm-9pm
Cantonese

+852 2535 4135

24-hour enquiries hotline (Social Welfare Department)

24-hour information support hotline and emotional support service during office hours

24-hour information hotline with Social Worker on duty: Mon-Fri: 9am-5pm
Sat:9am-12pm
Cantonese, English

+852 2343 2255

English emotional support hotline (The Samaritan Befrienders Hong Kong)

Provide suicide prevention and emotional support to English speakers

Mon-Fri: 6:30pm – 10pm
English

+852 2389 2223

Emotional Support Hotline (Joyful Mental Health Foundation)

Emotional support for the general public

Mon-Fri: 10am – 1pm, 2- 5pm Sat: 10am – 1pm
Cantonese

+852 2301 2303

Youth mental health consultation hotline (Baptist Oi Kwan Social Service)

Hotline answered
by social workers to conduct consultations on mental health

Mon-Fri: 10am – 5pm
Cantonese

+852 3413 1543

Youth suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for youth

2pm – 2am
Cantonese

+852 2382 0777

uTouch hotline (The Hong Kong Federation of Youth Groups)

Youth emotional support

Mon-Sat: 2pm-2am
Cantonese

+852 2777 8899

DSE hotline (The Hong Kong Federation of Youth Groups)

Emotional support and guidance services for DSE candidates

Mon-Sat: 2pm – 2am
Cantonese

+852 2777 8899

Harmony House

Crisis intervention, counselling, and referral resources for family violence victims

Woman Hotline: 24 – hour
Man Hotline: Mon – Sat: 10:00 – 18:00 ;
Mon, Wed & Fri: 19:00 – 22:00 (Excluding Public Holidays)
Children hotline: 24-hour

+852 2522 0434 (for Woman)

+852 2295 1386 (for Man)

+852 2751 8822 (for Children)

Live Life! Hotline for Elderly

Services for the elderly experiencing depression and suicidal thoughts, providing follow-up and referral services as needed

Mon-Sun: 9am – 9pm
Cantonese

+852 2382 0881 

Rainlily Sexual Violence Helpline (Rainlily)

Provide hotline services for victims of sexual abuse

Mon-Fri: 9am – 10pm 
Sat: 9am – 1pm
Cantonese, English

+852 2375 5322

Call Mira (The Zubin Foundation)

Mon-Fri: 10am – 4pm (except public holidays)

Mon-Fri: 10am – 4pm (except public holidays)
English, Urdu, and Hindi

+852 9682 3100

Teacher hotline (Education Bureau)

Emotional support hotline services for teaching staff and principals

Mon-Sun: 10am – 10pm
Cantonese

+852 2892 6600

non-urgent services

Help Me

Mind HK’s bilingual virtual assistant, available 24/7, which uses artificial intelligence to make access to support and information on mental health easier

24 – hour

Open Up

An online text platform designed specifically to cater the needs of youngsters aged 11-35, experiencing emotional distress from different aspects such as family issues, interpersonal relationships and academic stress.

24 – hour

ChatPoint (The Samaritans Befrienders Hong Kong)

An online counselling service that supports individuals in emotional distress and provides a safe space for them to share their feelings with trained volunteers.

Mon – Fri: 4pm – 1am
Sat, Sun & Public Holidays: 8pm – 1am

Counseling@MHAHK Mobile App (The Mental Health Association of Hong Kong)

A mobile app offering educational resources to promote mental health, including immediate counselling service, mini games, self-tests and assessments.

24 – hour

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What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more! 

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Find Help Now

A crisis is any situation where you feel that you need urgent help.

In a crisis, it may feel as though you have nowhere to turn. You may be struggling to cope with overwhelming negative thoughts and feelings, you may be having thoughts about hurting yourself or someone else, or you may have seriously hurt yourself in some way.

 

Although reaching out for support may feel like the last thing you want to do, talking to someone about how you are feeling can help you to see beyond these thoughts, feelings or experiences and get you the help that you need to feel better.


What to do in a crisis

If you feel able to

You can speak to a trusted friend or family member, or a medical or mental health professional. Starting the conversation can be hard, but these people want to talk to you and help you to cope.

If you need help but it is not an emergency

You can make an appointment with your doctor or a mental health professional.

If you are feeling extremely distressed

or having suicidal thoughts: There are a number of helplines you can phone at any time to reach trained volunteers who want to help you to get the support you need.

If you think you may act on suicidal feelings

or you have seriously harmed yourself: Phone 999 or go to your nearest A&E department.

Crisis hotlines

Mental Health Support Hotline (Government run) 

24-hour emotional support hotline for general public (co-ordinates about 20 related organisations to provide comprehensive mental support services
to the public.)

24 - hour
Cantonese, English

+852 181111

Mental Health Direct (Hospital Authority)

24-hour psychiatric health consultation to assist with crisis management or emergency assistance

24 - hour
Cantonese

+852 2466 7350

Suicide prevention hotline (The Samaritans)

24-hour suicide prevention hotline and emotional support

24 - hour
Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu

+852 2896 0000

Emotional support hotline (The Samaritans Befrienders Hong Kong)

24-hour suicide prevention hotline and emotional support

24 - hour
Cantonese

+852 2389 2222

Suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support

24 - hour
Cantonese

+852 2382 0000

24-hour Family crisis hotline (Caritas Family Crisis Support Centre)

24-hour family crisis hotline answered by social workers

24 - hour
Cantonese

+852 18288

24-hour youth hotline service (Youth Outreach)

24-hour emotional support hotline for youth

24 - hour
Cantonese

+852 9088 1023

Hotline for Carer Support

24-hour support hotline manned by professional social workers

24 - hour
Cantonese

+852 182183

Elderly suicide prevention hotline(Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for elderly

24 - hour
Cantonese

+852 2382 0881

Pride Line (Tung Wah Group of Hospitals)

Supports LGBT+ community support, providing emotional support, professional referrals, group activities and follow-up services handled by a professional social worker

24 - hour
Cantonese

+852 2217 5959

Mental Health Enquiry hotline (Baptist Oi Kwan Social Service)

Mental health information and emotional support, with enquires answered by social workers

24-hour information hotline
with Social Worker on duty:
Mon-Fri: 10am-1230pm, 2pm-5pm  Tue:7pm-9pm
Cantonese

+852 2535 4135

24-hour enquiries hotline (Social Welfare Department)

24-hour information support hotline and emotional support service during office hours

24-hour information hotline with Social Worker on duty: Mon-Fri: 9am-5pm
Sat:9am-12pm
Cantonese, English

+852 2343 2255

English emotional support hotline (The Samaritan Befrienders Hong Kong)

Provide suicide prevention and emotional support to English speakers

Mon-Fri: 6:30pm - 10pm
English

+852 2389 2223

Emotional Support Hotline (Joyful Mental Health Foundation)

Emotional support for the general public

Mon-Fri: 10am - 1pm, 2- 5pm Sat: 10am - 1pm
Cantonese

+852 2301 2303

Youth mental health consultation hotline (Baptist Oi Kwan Social Service)

Hotline answered
by social workers to conduct consultations on mental health

Mon-Fri: 10am - 5pm
Cantonese

+852 3413 1543

Youth suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for youth

2pm - 2am
Cantonese

+852 2382 0777

uTouch hotline (The Hong Kong Federation of Youth Groups)

Youth emotional support

Mon-Sat: 2pm-2am
Cantonese

+852 2777 8899

DSE hotline (The Hong Kong Federation of Youth Groups)

Emotional support and guidance services for DSE candidates

Mon-Sat: 2pm - 2am
Cantonese

+852 2777 8899

Harmony House

Crisis intervention, counselling, and referral resources for family violence victims

Woman Hotline: 24 - hour
Man Hotline: Mon - Sat: 10:00 - 18:00 ;
Mon, Wed & Fri: 19:00 - 22:00 (Excluding Public Holidays)
Children hotline: 24-hour

+852 2522 0434 (for Woman)

+852 2295 1386 (for Man)

+852 2751 8822 (for Children)

Live Life! Hotline for Elderly

Services for the elderly experiencing depression and suicidal thoughts, providing follow-up and referral services as needed

Mon-Sun: 9am - 9pm
Cantonese

+852 2382 0881 

Rainlily Sexual Violence Helpline (Rainlily)

Provide hotline services for victims of sexual abuse

Mon-Fri: 9am - 10pm 
Sat: 9am - 1pm
Cantonese, English

+852 2375 5322

Call Mira (The Zubin Foundation)

Mon-Fri: 10am - 4pm (except public holidays)

Mon-Fri: 10am - 4pm (except public holidays)
English, Urdu, and Hindi

+852 9682 3100

Teacher hotline (Education Bureau)

Emotional support hotline services for teaching staff and principals

Mon-Sun: 10am - 10pm
Cantonese

+852 2892 6600

other hotlines

Mental Health Support Hotline (Government run) 

24-hour emotional support hotline for general public (co-ordinates about 20 related organisations to provide comprehensive mental support services
to the public.)

24 - hour
Cantonese, English

+852 181111

Mental Health Direct (Hospital Authority)

24-hour psychiatric health consultation to assist with crisis management or emergency assistance

24 - hour
Cantonese

+852 2466 7350

Suicide prevention hotline (The Samaritans)

24-hour suicide prevention hotline and emotional support

24 - hour
Cantonese, English, French, German, Hindi, Malay, Mandarin, Panjabi, Spanish, Tagalog and Urdu

+852 2896 0000

Emotional support hotline (The Samaritans Befrienders Hong Kong)

24-hour suicide prevention hotline and emotional support

24 - hour
Cantonese

+852 2389 2222

Suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support

24 - hour
Cantonese

+852 2382 0000

24-hour Family crisis hotline (Caritas Family Crisis Support Centre)

24-hour family crisis hotline answered by social workers

24 - hour
Cantonese

+852 18288

24-hour youth hotline service (Youth Outreach)

24-hour emotional support hotline for youth

24 - hour
Cantonese

+852 9088 1023

Hotline for Carer Support

24-hour support hotline manned by professional social workers

24 - hour
Cantonese

+852 182183

Elderly suicide prevention hotline(Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for elderly

24 - hour
Cantonese

+852 2382 0881

Pride Line (Tung Wah Group of Hospitals)

Supports LGBT+ community support, providing emotional support, professional referrals, group activities and follow-up services handled by a professional social worker

24 - hour
Cantonese

+852 2217 5959

Mental Health Enquiry hotline (Baptist Oi Kwan Social Service)

Mental health information and emotional support, with enquires answered by social workers

24-hour information hotline
with Social Worker on duty:
Mon-Fri: 10am-1230pm, 2pm-5pm  Tue:7pm-9pm
Cantonese

+852 2535 4135

24-hour enquiries hotline (Social Welfare Department)

24-hour information support hotline and emotional support service during office hours

24-hour information hotline with Social Worker on duty: Mon-Fri: 9am-5pm
Sat:9am-12pm
Cantonese, English

+852 2343 2255

English emotional support hotline (The Samaritan Befrienders Hong Kong)

Provide suicide prevention and emotional support to English speakers

Mon-Fri: 6:30pm - 10pm
English

+852 2389 2223

Emotional Support Hotline (Joyful Mental Health Foundation)

Emotional support for the general public

Mon-Fri: 10am - 1pm, 2- 5pm Sat: 10am - 1pm
Cantonese

+852 2301 2303

Youth mental health consultation hotline (Baptist Oi Kwan Social Service)

Hotline answered
by social workers to conduct consultations on mental health

Mon-Fri: 10am - 5pm
Cantonese

+852 3413 1543

Youth suicide prevention hotline (Suicide Prevention Services)

24-hour suicide prevention hotline with emotional support for youth

2pm - 2am
Cantonese

+852 2382 0777

uTouch hotline (The Hong Kong Federation of Youth Groups)

Youth emotional support

Mon-Sat: 2pm-2am
Cantonese

+852 2777 8899

DSE hotline (The Hong Kong Federation of Youth Groups)

Emotional support and guidance services for DSE candidates

Mon-Sat: 2pm - 2am
Cantonese

+852 2777 8899

Harmony House

Crisis intervention, counselling, and referral resources for family violence victims

Woman Hotline: 24 - hour
Man Hotline: Mon - Sat: 10:00 - 18:00 ;
Mon, Wed & Fri: 19:00 - 22:00 (Excluding Public Holidays)
Children hotline: 24-hour

+852 2522 0434 (for Woman)

+852 2295 1386 (for Man)

+852 2751 8822 (for Children)

Live Life! Hotline for Elderly

Services for the elderly experiencing depression and suicidal thoughts, providing follow-up and referral services as needed

Mon-Sun: 9am - 9pm
Cantonese

+852 2382 0881 

Rainlily Sexual Violence Helpline (Rainlily)

Provide hotline services for victims of sexual abuse

Mon-Fri: 9am - 10pm 
Sat: 9am - 1pm
Cantonese, English

+852 2375 5322

Call Mira (The Zubin Foundation)

Mon-Fri: 10am - 4pm (except public holidays)

Mon-Fri: 10am - 4pm (except public holidays)
English, Urdu, and Hindi

+852 9682 3100

Teacher hotline (Education Bureau)

Emotional support hotline services for teaching staff and principals

Mon-Sun: 10am - 10pm
Cantonese

+852 2892 6600

non-urgent services

Help Me

Mind HK's bilingual virtual assistant, available 24/7, which uses artificial intelligence to make access to support and information on mental health easier

24 - hour


Open Up

An online text platform designed specifically to cater the needs of youngsters aged 11-35, experiencing emotional distress from different aspects such as family issues, interpersonal relationships and academic stress.

24 - hour


ChatPoint (The Samaritans Befrienders Hong Kong)

An online counselling service that supports individuals in emotional distress and provides a safe space for them to share their feelings with trained volunteers.

Mon - Fri: 4pm - 1am
Sat, Sun & Public Holidays: 8pm - 1am


Counseling@MHAHK Mobile App (The Mental Health Association of Hong Kong)

A mobile app offering educational resources to promote mental health, including immediate counselling service, mini games, self-tests and assessments.

24 - hour