Services

iACT®

take action now for your mental health

Introduction to iACT

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iACT® stands for Improving Access to Community Therapies. Developed by Mind HK, iACT utilises an internationally recognised stepped care model that has been successfully implemented in various countries. This approach draws inspiration from the long-established Talking Therapies initiative in the UK (formerly known as the Improving Access to Psychological Therapies, IAPT) and New Access in Australia, both designed to provide mental health support to those in need.

 

At Mind HK, we are committed to providing evidence-based psychological support to individuals suffering from depression, anxiety, or other forms of emotional distress in Hong Kong. 

 

We strive to ensure that psychological support is readily accessible to everyone and available within the community. We uphold the belief that everyone has the right to manage their mental health with the assistance of trained professionals in a secure and supportive environment.

Eligible Participants

Is this service suitable for me?

This service is suitable for people looking to improve their mental health or who are facing various emotional challenges.

Who is This For:

  • Hong Kong residents aged 12 to 65 for all.
  • People experiencing mild to moderate emotional distress who want to improve their mental health.
  • Currently (or previously) not diagnosed with severe or complex mental health conditions
  • Not currently receiving other forms of mental health support
Service Benefits

What are the benefits of our service?

free

Free of Charge

This service is fully funded, allowing us to provide free services for you

Gain Skills

Flexible, Short-Term Psychological Support

6-8 sessions will be provided affording your needs, each lasting around 45 minutes

Free Support

Confidential One-on-One Sessions

All conversations and personal information will be kept private, unless there are risks detected

Readily Accessible

Professional Support

Our services are provided by trained Wellbeing Practitioners

FAQ

Want to learn more about the service details?

Contact Us

+852 3643 0869

Service User Testimony

Mind HK is expecting to train nearly 130 Wellbeing Practitioners by 2025.

Throughout the pilot programme (2021-2024), we are committed to creating a systematic, comprehensive, and high-quality training framework through the iACT service. Our goal is to deliver evidence-based mental health support that is accessible and affordable for those in need across Hong Kong.

All our Wellbeing Practitioners must complete complete an intensive hybrid training programme, followed by a placement where practitioners must achieve 120 hours of direct clinical experience to deliver low-intensity guided support to individuals experiencing mild to moderate depression or anxiety.

Interested in becoming a Wellbeing Practitioner?

Host Organisations for iACT service

We would like to sincerely thank the following institutions:

Healthymind Centre

Charitable Choice Limited

Fu Hong Society

Yuen Long Town Hall

Aberdeen Kaifong Welfare Association

Hong Kong PHAB Association

The Hong Kong Federation of Youth Groups (HKFYG)

The Mental Health Association of Hong Kong

Society for Community Organization

Lap-Chee College

Mind HK (Online Service) 

HKU SPACE Po Leung Kuk Stanley Ho Community College

Hong Kong Expressive Arts Therapy Service Center

Joyful (Mental Health) Foundation

St John’s Cathedral Counselling Services

Baptist Oi Kwan Social Service

Lingnan Institute of Further Education, Lingnan University

Central Health

Central Minds

Run HK

The WYNG Foundation

*To learn more about the services these organisations provide, please get in touch with them directly.

iACT Committee and Advisors

Advisory Committee

Professor Paul WONG

Assistant Professor, Department of Social Work and Social Administration, HKU

Dr Michelle TAM

Psychiatrist

Dr Samuel WONG

Professor, School of Public Health and Primary Care, CUHK

Vivien FONG

Baptist Oi Kwan Social Service

Mr Ikey CHEUNG

Speech Therapist, Member of Advisory Committee on Mental Health

Mr Chung Ping SIT

Former iACT Wellbeing Practitioner, iACT Wellbeing Practitioner Alumni

Research Advisors

Prof Patrick LEUNG

Research Professor, Department of Psychology, CUHK

Dr Amanda CHEUNG

Research Assistant Professor, Department of Psychology, HKU

Prof Shirley HUNG

Professor, Department of Social Work, HKBU

Prof Mike SO

Professor, Department of Information Systems, Business Statistics and Operations Management, HKUST

Dr Elisabeth WONG

Specialist in Psychiatry, Mind HK Board Advisor

Thanks to the generous support of sponsoring organisations, we are currently able to offer the service free of charge to individuals seeking assistance.

What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

iACT®

take action now for your mental health

Introduction to iACT

https://www.youtube.com/watch?v=hjk_OJ2SnSQ&t=1s

iACT® stands for Improving Access to Community Therapies. Developed by Mind HK, iACT utilises an internationally recognised stepped care model that has been successfully implemented in various countries. This approach draws inspiration from the long-established Talking Therapies initiative in the UK (formerly known as the Improving Access to Psychological Therapies, IAPT) and New Access in Australia, both designed to provide mental health support to those in need.

 

At Mind HK, we are committed to providing evidence-based psychological support to individuals suffering from depression, anxiety, or other forms of emotional distress in Hong Kong. 

 

We strive to ensure that psychological support is readily accessible to everyone and available within the community. We uphold the belief that everyone has the right to manage their mental health with the assistance of trained professionals in a secure and supportive environment.


Eligible Participants

 

Service Benefits

 

FAQ

 

Contact Us


Service Details


Enrol Service

Eligible Participants

Is this service suitable for me?

This service is suitable for people looking to improve their mental health or who are facing various emotional challenges.

Who is This For:

  • Hong Kong residents aged 12 to 65 for all.
  • People experiencing mild to moderate emotional distress who want to improve their mental health.
  • Currently (or previously) not diagnosed with severe or complex mental health conditions
  • Not currently receiving other forms of mental health support

Service Benefits

What are the benefits of our service?

free

Free of Charge

This service is fully funded, allowing us to provide free services for you

Gain Skills

Flexible, Short-Term Psychological Support

6-8 sessions will be provided affording your needs, each lasting around 45 minutes

Free Support

Confidential One-on-One Sessions

All conversations and personal information will be kept private, unless there are risks detected

Readily Accessible

Professional Support

Our services are provided by trained Wellbeing Practitioners

FAQ

Want to learn more about the service details?


Learn More


Contact Us

+852 3643 0869

[email protected]

Service User Testimony

Mind HK is expecting to train nearly 130 Wellbeing Practitioners by 2025.

Throughout the pilot programme (2021-2024), we are committed to creating a systematic, comprehensive, and high-quality training framework through the iACT service. Our goal is to deliver evidence-based mental health support that is accessible and affordable for those in need across Hong Kong.

All our Wellbeing Practitioners must complete complete an intensive hybrid training programme, followed by a placement where practitioners must achieve 120 hours of direct clinical experience to deliver low-intensity guided support to individuals experiencing mild to moderate depression or anxiety.

Interested in becoming a Wellbeing Practitioner?


Click Here for Details

Host Organisations for iACT service

We would like to sincerely thank the following institutions:

Healthymind Centre

Charitable Choice Limited

Fu Hong Society

Yuen Long Town Hall

Aberdeen Kaifong Welfare Association

Hong Kong PHAB Association

The Hong Kong Federation of Youth Groups (HKFYG)

The Mental Health Association of Hong Kong

Society for Community Organization

Lap-Chee College

Mind HK (Online Service) 

HKU SPACE Po Leung Kuk Stanley Ho Community College

Hong Kong Expressive Arts Therapy Service Center

Joyful (Mental Health) Foundation

St John's Cathedral Counselling Services

Baptist Oi Kwan Social Service

Lingnan Institute of Further Education, Lingnan University

Central Health

Central Minds

Run HK

The WYNG Foundation

*To learn more about the services these organisations provide, please get in touch with them directly.

iACT Committee and Advisors

Advisory Committee

Professor Paul WONG

Assistant Professor, Department of Social Work and Social Administration, HKU

Dr Michelle TAM

Psychiatrist

Dr Samuel WONG

Professor, School of Public Health and Primary Care, CUHK

Vivien FONG

Baptist Oi Kwan Social Service

Mr Ikey CHEUNG

Speech Therapist, Member of Advisory Committee on Mental Health

Mr Chung Ping SIT

Former iACT Wellbeing Practitioner, iACT Wellbeing Practitioner Alumni

Research Advisors

Prof Patrick LEUNG

Research Professor, Department of Psychology, CUHK

Dr Amanda CHEUNG

Research Assistant Professor, Department of Psychology, HKU

Prof Shirley HUNG

Professor, Department of Social Work, HKBU

Prof Mike SO

Professor, Department of Information Systems, Business Statistics and Operations Management, HKUST

Dr Elisabeth WONG

Specialist in Psychiatry, Mind HK Board Advisor

Thanks to the generous support of sponsoring organisations, we are currently able to offer the service free of charge to individuals seeking assistance.