Services

Wellbeing Check-in

one-time free wellbeing check-in

If our service fits your needs, our iACT Wellbeing Practitioner will have a one-time, 45-minute consultation with you to better understand your current wellbeing status and emotional needs.

Together, you will also explore suitable community resources to take care of your emotional wellbeing. The conversation can take place online, face-to-face or over the phone, according to your preference.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

Are you interested in knowing about your current emotional wellbeing?
Have you thought about seeking support for your emotional health but weren’t sure where to start?
Join Mind HK’s one-time free wellbeing check-in to get started.

How it works

  1. Please read the FAQs before signing up
  2. Sign up to participate
  3. If the service fits your need, we will contact you within 5 working days
  4. Have a 45-minute online  (video or call) or in-person (at designated Mannings stores) conversation with an iACT Wellbeing Practitioner
  5. An iACT Wellbeing Practitioner will recommend appropriate community resources based on your situation
Eligible Participants

The programme is suitable for adults aged 18-65 who…

  1. Are interested in understanding their emotional wellbeing and status and/or
  1. Experience the following problems:
  1. Mild to severe  anxiety (including social, generalised, health, exam anxiety etc.)
  2. Mild to moderate depression
  3. Other emotional challenges including (but not limited to):
Frame 1488

Why try it out? Because sometimes, a little insight can go a long way.

Think of it as a starting point. Our iACT Wellbeing Practitioners will touch on various aspects of your emotional wellbeing, but in a way that’s easy to engage with and understand. It’s perfect for those who are curious to learn more about the state of their mental wellbeing and what kind of support or resources might be helpful. It’s all about taking that first step in a journey of self-discovery and understanding.

Benefits

Benefits of participating in this service

free

Free Support

Free of charge

Gain Skills

Flexible Scheduling

You can schedule the meeting time flexibly

Free Support

Confidential

The meeting content will be kept confidential

Readily Accessible

Hybrid

Available via video conferencing or in-person meetings for your convenience

Multilingual

Multilingual

Available in English, Cantonese, and Mandarin

Meet Up

Face-to-face services

You can meet our iACT Wellbeing Practitioners at any of the following five in Mannings stores in Hong Kong and access our complimentary “Wellbeing Check-in” services to understand your emotional wellbeing status and needs, and receive professional advice and follow-up in timely manner.

If you would prefer to meet a Wellbeing Practitioner via video or phone call, you may do so via Mind HK.


Locations of selected Mannings stores with complimentary “Wellbeing Check-in” services:

HONG KONG ISLAND

Shop A, G/F, Cambridge House, Taikoo Place, 979 King’s Road, Quarry Bay

HONG KONG ISLAND

Shop B, G/F, 517 Jaffe Road, Causeway Bay

HONG KONG ISLAND

Shop 2004, Podium Level 2, IFC Mall, 1 Harbour View Street, Central

KOWLOON

Shop 11 & 11A, G/F, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui

NEW TERRITORIES

Shop 106A, Metropolis Plaza, 8 Lung Wan Street, Sheung Shui

* As our iACT Wellbeing Practitioners have different service hours and may not be able to take care of your needs at once, we highly recommend you to register online and complete the questionnaire first. If you are eligible, we will contact you as soon as possible.

**Please note that the working hours of the iACT Wellbeing Practitioners may be subject to change without prior notice. It is recommended to make an appointment in advance. Thank you for your attention.

Video/phone services

If you would prefer to meet a Wellbeing Practitioner via video or phone call, you may do so via Mind HK.

Who is suitable for participating in this programme?

This programme welcomes anyone between the ages of 18 and 65 who may be feeling lost or facing emotional difficulties. Please note that this programme is not suitable for individuals diagnosed with severe or complex mental health conditions.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions, but suitable for those who experience mild to severe moderate anxiety, mild to moderate depression, or other emotional challenges. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

After signing up, our Wellbeing Practitioner will contact you within two weeks to schedule a convenient time for a 45-minute conversation, either via video or phone call, according to your preference. During the conversation, the Wellbeing Practitioner will understand your current situation and help you gain a better understanding of your emotional state based on the questionnaire you filled out during application. Additionally, they will provide recommendations for appropriate community resources based on your needs, helping you take an important first step in taking care of your mental health.

Although the intervention procedure is mostly standardised, Wellbeing Practitioners will work flexibly with clients to address individual presenting problems and unique characteristics.

Our Wellbeing Practitioners are trained to support people who experience mild to moderate mental health difficulties primarily. This programme is not suitable for the situations mentioned above. If you are currently experiencing a major setback or even having thoughts of suicide or self-harm, please visit the “Find Help Now” page on our Mind HK’s website for immediate information and services.

Your conversations with the Wellbeing Practitioner are absolutely confidential. Any information about you will not be shared with anyone without your consent unless you or others are at immediate risk or the Wellbeing Practitioner has reason to believe that you may be in imminent danger.
Supervisors will monitor trainees’ development throughout the placement to ensure that they are meeting the required level of competency to pass the training course at the end of the placement.

Yes, it is necessary to book an appointment in advance by filling out the form. Additionally, you can select one of the five stores yourself. We will allocate clients to different Wellbeing Practitioners based on their chosen location.

Before having the conversation, we will ask you to fill out a basic questionnaire for preliminary screening assessment. This screening process aims to ensure that the training received by the Wellbeing Practitioners is sufficient to meet the needs of the individuals receiving the service. If it is determined after the screening assessment that the service is not suitable for you, Mind HK will provide alternative recommendations to ensure your safety and support.

For adults who are suitable for this service, all Wellbeing Practitioners have received training on how to identify and respond to safety and risk issues. If you have any concerns about the support process, the Wellbeing Practitioners have appropriate measures in place and will develop response plans based on the urgency of the situation. They can also access support from clinical practitioners from Mind HK or participating organisations.

What is iACT Service?

Improving Access to Community Therapies (iACT®) is one of the services from Mind HK. Trained Wellbeing Practitioners will offer initial assessment and early intervention for people dealing with mild to moderate symptoms of depression, anxiety, or other emotional difficulties.

 

The service includes 6-8 sessions of low-intensity psychological support, the flexibility of the service allows individuals to receive free and timely support when needed.

If you’re aged between 18 – 65 and are facing some emotional challenges, we would like to invite you to take an online assessment for us to gain a better understanding of your current emotional struggle.

 

If you’re eligible, we’ll get you connected with a Wellbeing Practitioner within two weeks to sort out the next steps.

The service runs for about 3 months and includes 6-8 support sessions, tailored to your needs.

 

We encourage you to attend all sessions and actively practice the tips and exercises provided by your Wellbeing Practitioner.

We take your privacy seriously. Your chats with the Wellbeing Practitioner are confidential.

 

We won’t share any of your info unless you’ve provided consent or if there are risks detected.

This programme isn’t suitable for people facing emergencies, major setbacks, or those diagnosed with serious or complex mental health conditions.

 

If you’re having thoughts of suicide or self-harm, this programme might not meet your needs, so please seek help right away. You can check out Mind HK’s “Find Help Now” page for immediate information and services.

Most of our Wellbeing Practitioners have backgrounds in psychology or counselling and are passionate about mental health. They’ve gone through about 140 hours of intensive training and completed at least 120 hours of supervised clinical practice over 9 months to ensure the quality of service.

 

They’re trained by accredited local experts in the mental health field, including clinical psychologists, counselling psychologists, counsellors, and psychiatrists. Plus, we regularly check how effective our services are. All service outputs and performances are subject to consistent monitoring.

What private training does Mind HK provide?

Mind HK provides 4 themes of mental health training, including: Supporting Self, Supporting Others, Family Wellbeing and DEI (Diversity, Equity and Inclusion).

 

Check out the brochure here for more information.

Mind HK provides a wide range of standardised mental health training, which can be tailored to different circumstances. Chat with our team to explore more

Our trainers come from a diverse, accredited pool of clinically experienced professionals. Check out our trainers’ biographies here.

Yes, the Mental Health First Aid class of Mind HK is internationally accredited by the MHFA International. The content and certification is delivered by trainers certified from the Mental Health Association of Hong Kong. You can find out our trainers accreditation here.

We are here to support your mental health education journey! Reach out to us and chat with our team.

Wellbeing Check-in

one-time free wellbeing check-in

If our service fits your needs, our iACT Wellbeing Practitioner will have a one-time, 45-minute consultation with you to better understand your current wellbeing status and emotional needs.

Together, you will also explore suitable community resources to take care of your emotional wellbeing. The conversation can take place online, face-to-face or over the phone, according to your preference.

This programme is not suitable for individuals diagnosed with severe or complex mental health conditions.


Are you interested in knowing about your current emotional wellbeing?

Have you thought about seeking support for your emotional health but weren’t sure where to start?

Join Mind HK’s one-time free wellbeing check-in to get started.

How it works


Register Now

  1. Please read the FAQs before signing up
  2. Sign up to participate
  3. If the service fits your need, we will contact you within 5 working days
  4. Have a 45-minute online  (video or call) or in-person (at designated Mannings stores) conversation with an iACT Wellbeing Practitioner
  5. An iACT Wellbeing Practitioner will recommend appropriate community resources based on your situation

Eligible Participants

 

Benefits

 

Meet Up

 

FAQs


Register Now

Eligible Participants

The programme is suitable for adults aged 18-65 who…

  1. Are interested in understanding their emotional wellbeing and status and/or
  1. Experience the following problems:
  1. Mild to severe  anxiety (including social, generalised, health, exam anxiety etc.)
  2. Mild to moderate depression
  3. Other emotional challenges including (but not limited to):

Frame 1488

Why try it out? Because sometimes, a little insight can go a long way.

Think of it as a starting point. Our iACT Wellbeing Practitioners will touch on various aspects of your emotional wellbeing, but in a way that’s easy to engage with and understand. It’s perfect for those who are curious to learn more about the state of their mental wellbeing and what kind of support or resources might be helpful. It’s all about taking that first step in a journey of self-discovery and understanding.

Benefits

Benefits of participating in this service

free

Free Support

Free of charge

Gain Skills

Flexible Scheduling

You can schedule the meeting time flexibly

Free Support

Confidential

The meeting content will be kept confidential

Readily Accessible

Hybrid

Available via video conferencing or in-person meetings for your convenience

Multilingual

Multilingual

Available in English, Cantonese, and Mandarin


Register Now

Meet Up

Face-to-face services

You can meet our iACT Wellbeing Practitioners at any of the following five in Mannings stores in Hong Kong and access our complimentary “Wellbeing Check-in” services to understand your emotional wellbeing status and needs, and receive professional advice and follow-up in timely manner.

If you would prefer to meet a Wellbeing Practitioner via video or phone call, you may do so via Mind HK.

Locations of selected Mannings stores with complimentary “Wellbeing Check-in” services:

HONG KONG ISLAND

Shop A, G/F, Cambridge House, Taikoo Place, 979 King’s Road, Quarry Bay

HONG KONG ISLAND

Shop B, G/F, 517 Jaffe Road, Causeway Bay

HONG KONG ISLAND

Shop 2004, Podium Level 2, IFC Mall, 1 Harbour View Street, Central

KOWLOON

Shop 11 & 11A, G/F, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui

NEW TERRITORIES

Shop 106A, Metropolis Plaza, 8 Lung Wan Street, Sheung Shui

* As our iACT Wellbeing Practitioners have different service hours and may not be able to take care of your needs at once, we highly recommend you to register online and complete the questionnaire first. If you are eligible, we will contact you as soon as possible.

**Please note that the working hours of the iACT Wellbeing Practitioners may be subject to change without prior notice. It is recommended to make an appointment in advance. Thank you for your attention.

Video/phone services

If you would prefer to meet a Wellbeing Practitioner via video or phone call, you may do so via Mind HK.

FAQs


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